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Owned and operated by Luxar Living, our team is ready to help with orders, product questions, or wellness guidance.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space or needs, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order details and the product you are interested in, and we will walk you through the available options.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges are designed to support post-activity recovery with cold water immersion, while infrared saunas use gentle heat to promote relaxation and comfort. Many of our customers enjoy incorporating both into their home wellness routine.
Do your massage chairs require professional installation?
Most of our massage chairs arrive with straightforward setup instructions and can be assembled at home. For larger models, we recommend having a second person available to help with positioning and unboxing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Premium Wellness Selection
Every cold plunge, sauna, massage chair, and red light panel is selected for quality craftsmanship and lasting comfort.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
